help

Shipping, returns, and exchanges

When will I get my order and What does shipping cost?

SHIPPING OPTIONS


DELIVERY TIME 

COST

UK - Tracked & Signed
7-10 Business Days
Actual
UK - Express
5-7 Business Days
Actual

US

5-7 Business Days
Free
EU - Tracked & Signed
7-10 Business Days
Actual
EU - Express
7-10 Business Days
Actual
International Tracked & Signed
7-10 Business Days
Actual
International Express
5-7 Business Days
Actual

 

How do I set up a return?

For you to set up a return you need to ensure that you meet the following:

  • Returns within the US must be sent within 7 days upon arrival and in original purchase condition
  • Returns outside the US must be sent within 14 days upon arrival and in original purchase condition
  • We won’t refund your original or return postage costs


Email us at: help@marcwenn.com so we can get started on the return or exchange process.

 

US Continental Shipping is free on ALL orders except Hawaii, Alaska and other US Territories
Worldwide Express shipping is free on orders above the value of $350.00

Please note: Orders shipping outside the continental US can take a few extra days to arrive.